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Sun City West’s

Certified Master
Watchmaker

One of five chosen by Patek Philippe.

Watch repair & battery replacement at Cranstoun Court Jewellers, Sundome Plaza. Tom Baggett has been repairing jewelry and watches for over 40 years. Walk-ins welcome for batteries.

Call 623 · 584 · 1546 What We Repair
40+Years
Experience
CMWCertified Master
Watchmaker
16 yrsRolex Quality
Control
The James Ward Packard pocket watch restored by Tom Baggett for Patek Philippe 1983

The 1916 Patek Philippe Packard Watch ◆Restored by Our Own Tom Baggett◆

The Story Behind the Man

In 1983, Patek Philippe
needed a watchmaker.

They searched the entire world. They chose five.

Tom Baggett — who works at Cranstoun Court every weekday — was one of them.

James Ward Packard, co-founder of Packard Motor Cars, had commissioned what became one of Patek Philippe’s greatest horological achievements: a double-sided astronomical pocket watch featuring a perpetual calendar, moon phase, carillon minute repeater, and 512 gold stars depicting the night sky over his hometown at sidereal speed.

Patek Philippe hand-selected five watchmakers worldwide to restore it. The watch sold for $1.2 million and now resides permanently in the Patek Philippe Museum in Geneva.

40 Years. One Bench. Every Watch.

Tom grew up around watches. He earned his horology degree from Spokane Community College and became the youngest licensed watchmaker in Oregon at age 18. He spent sixteen years at Rolex in Dallas as a quality control technician.

He joined Cranstoun Court in 2018. He is here every weekday.

Tom Baggett Certified Master Watchmaker at his workstation at Cranstoun Court Jewellers

◆ Tom Baggett at his Workstation Cranstoun Court Jewellers ◆

Credentials

The Highest Designation
in American Watchmaking

Tom holds the Certified Master Watchmaker designation — one of only around 110 CMWs in the entire United States. Combined with his Rolex background and railroad certifications, there is no more credentialed watchmaker in the West Valley.

Xavier, Tom’s apprentice, specializes in older and pocket watches — a niche capability most Arizona jewelers turn away.

◆
Certified Master WatchmakerThe highest designation in American watchmaking — one of ~110 in the U.S.
◆
Rolex — 16 Years Quality ControlDallas service center, evaluating movements against Rolex’s own internal standards
◆
Bulova Accutron CertifiedFactory-trained on the tuning-fork Accutron movement
◆
Railroad CertifiedSanta Fe & Union Pacific lines — the most demanding timekeeping standards in American history
◆
Patek Philippe RestorationOne of five watchmakers chosen worldwide to restore the $1.2M Packard pocket watch, 1983
What We Repair

Every Watch, Handled Locally

Walk-ins welcome for batteries. For everything else — bring it in and Tom will take an honest look before any work begins. Every watch stays here, never shipped out of state.

“If I can get the parts for it, I will fix it.” — Tom Baggett

— 01

Battery Replacement

All brands, all sizes. Walk-ins welcome Monday through Friday. Often done while you wait.

Walk-ins welcome →
— 02

Full Mechanical Servicing

Complete movement cleaning, oiling, and regulation for mechanical and automatic watches, to manufacturer standards.

Bring it in →
— 03

Crystal & Glass Replacement

Scratched or cracked crystals replaced correctly for your model — sapphire, mineral, and acrylic.

Bring it in →
— 04

Pocket Watch Repair

A West Valley specialty. Most Arizona jewelers decline pocket watches. Tom and Xavier welcome them — including railroad-grade and antique movements.

West Valley specialty →
— 05

Vintage & Antique Restoration

Decades sourcing period-correct parts. Heirloom watches, estate pieces, and grandfather clocks handled with care.

Bring it in →
— 06

Quartz Servicing

Full quartz movement service including cleaning and regulation. All brands accepted.

Walk-ins welcome →

Brands We Service

Rolex◆ Omega◆ TAG Heuer◆ Seiko◆ Citizen◆ Bulova◆ Longines◆ Hamilton◆ Tissot◆ All Others Welcome
Bring It In

Your Watch Deserves
a Real Watchmaker.

Come in and let Tom take a look.

No commitment required. Tom will give you an honest assessment before any work begins.

HoursMonday – Friday
Open10 a.m. – 5 p.m.
BatteriesWalk-ins Welcome
Call 623 · 584 · 1546

13545 W Camino Del Sol · Sun City West, AZ 85375 · Sundome Plaza